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Accreditation Body News

One of our stakeholders brought out attention to the news published by National Accreditation Board For Certification Bodies (NABCB) under NABCB News January 2015 Volume 01, Issue o4 under the caption 42nd NABCB Board Meeting.  

Particularly, the news item QUOTES” JS, DoC Mr. Pandey emphasized on the need for a Regulatory Framework on accreditation and to monitor the conformity assessment bodies in the country, and suggested that a recommendation in this regard should be made. JS, DoC Mr. Pandey suggested that Executive Order in this regard can be issued. Mr. Raghavender, Director, DIPP further suggested placing a proposal in the QCI Governing Board meeting. CEO NABCB Mr. Jauhri informed the Board that repository of certificates issued by CBs under NABCB accreditation can be done but with foreign ABs operating in India, it is difficult maintain repository of certificates issued by CBs under foreign accreditation. He suggested that similar to other countries like China, Korea etc. all CBs operating in the country should be required to register first and declare all certificates issued by each of them. He also emphasized the urgent need for a Regulatory Framework.” UNQUOTE

It is not clear when JS, DoC Mr. Pandey emphasized on the need for a Regulatory framework on accreditation what sort of regulatory framework he had mind?  Whether the able government officer understands the difference between voluntary standards and technical regulations? Whether someone needs to explain him that the conformity assessment is market driven activity? The same fact was also concurred by International Accreditation Forum (IAF) in its recent communication to ACCAB when ACCAB had pointed out to IAF that how CBs in their regime are allegedly indulging in cut price practices. Further, IAF stated that it has no policy to that effect. Or the government officer is simply parroting what had been fed to him by the faithful subservient. The officer further states that an Executive Order in this regard could be issued. Is he aware that accreditation has not been declared public interest service by any law in India? And The Competition Appellate Tribunal of India (COMPAT) in its order clearly states that accreditation services are not under any network of law. How any such proposal can be placed on the QCI Governing Board meeting without consulting the broad spectrum of stakeholders and that too when QCI is merely an autonomous body registered under the society’ registration act. It is very interesting to note comment of Mr. Jauhari, CEO of NABCB that repository of certificates issued by CBs under NABCB accreditation can be done. The question remains why it has not been done so far and who is restricting NABCB to publish such repository in the public domain whereas ACCAB and JAS-ANZ has already done that. Further, Mr. Jauhari suggested that  all CBs operating in the country should be required to register first and declare all certificates issued by each of them similar to other countries like China, Korea etc. It is amazing that Mr. Jauhari being merely a CEO of one the board of QCI is dreaming of bringing legislation implemented by the totalitarian government like China in a democratic country like India. Perhaps, he doesn’t know that in spite of Europe is having legal directive on accreditation it does not restrict any AB or CB to operate on its territories whether public or privately managed. The same is the case with the USA. The whole episode displays sordid mentality of the bureaucrats to exert command and control mechanism which they have been used to. Before even thinking of controlling others they would do a great favor to the Indian industry if they look into their own affairs and the affairs of the CBs in their own regime. They need to be reminded that all the  small entrepreneurs who are investing his own hard earned money to Make In India had hardly  been benefited by any intervention of QCI who had so far only being successful in organizing seminars and training programs about the quality in a scattered manner. It has been reported that many individual trainers are doing better job in this respect.  Japanese industry had achieved the quality culture by following Mr. Deming’s philosophy and not by any regulatory framework. It is laughable that all these bureaucrats think that the only panacea to any problem is to bring regulations. While saying this I am not implying that CBs under other foreign ABs operating in Indian are doing any better job that they could be proud of. But, we need all to come together and think why CBs and consultants have stooped to the level of selling the certificates. Do they think the quality is not at the crest of the pyramid but at the bottom? Why organizations are demanding only a certificate i.e. a piece of paper from the CBs who are reluctantly agreeing to serve the market because everyone else is doing it and secondly, they need to survive. Are CBs in the NABCB are any better or are they catering to the subsidy market provided by MSME. Does NABCB have any data or survey on the organizations certified by the CBs in their regime who have achieved the excellence because they are truly following the standardization guidelines in letter and spirit. 

In the conclusion, it is always an easy way out to point fingers at others, but does it help?

 

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  • Dilip H. Deshmukh
  • 09-Mar-2015
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Carelessness & ISO Certifications

JRD Tata had a friend who used to say that he misplaces and loses his pen very often.

He will use only very cheap pens so that he need not worry about losing them. He was worried about carelessness habit. 

JRD suggested to him to buy the costliest pen he could afford and see what happens. 

He did that and purchased a 22 carat gold Cross pen. After nearly six months JRD met him and asked him if he continues to misplace his pen. 

His friend said that he is very careful about his costly pen and he is surprised how he has changed! 

JRD explained to him that the value of the pen made the difference and there was nothing wrong with him as a person! 

This is what happens in our life. 

We are careful with things which we value most. 

* If we value our health, we will be careful about what and how we eat; 

* if we value our friends, we will treat them with respect; 

* if we value money, we will be careful while spending; 

* if we value our time, we will not waste it. 

*if we value relationship we will not break it.

Carefulness is a basic trait all of us have, we know when to be careful! 

Carelessness only shows what we don't value......

Is it also the case with ISO CERTIFICATIONS? 

 

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  • Dilip H. Deshmukh
  • 11-Mar-2015
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